Frequently asked questions regarding Satellite TV Services, Spare Parts, and Accounting. Need specialized help? Call (888) 787-3431 any time, day or night, or email PureHD during business hours at supportdesk@purehd.com
Call (888) 787-3431 any time, day or night, or email us during business hours at supportdesk@purehd.com. A representative will open a support ticket for you.
Call (888) 787-3431 any time, day or night, or email us during business hours at supportdesk@purehd.com. One of our tech support specialists will walk you through the process.
Please follow this document which provides instructions.
https://my.dish.com/promise Sports blackouts guidelines are covered in this informational link https://my.dish.com/support/blackouts
Contact sales@purehd.com or via this link.
Call (888) 787-3431 or email us at supportdesk@purehd.com. If you have previously ordered remote controls, it is helpful to include the SKU and model name that you are looking for. A representative will send you a quotation and place the order for you. Parts orders are processed Mon-Fri, 9am – 5pm eastern.
Call (888) 787-3431 or email us at supportdesk@purehd.com. If you have previously ordered set top boxes, it is helpful to include the SKU and model name that you are looking for. A representative will send you a quotation and place the order for you. Parts orders are processed Mon-Fri, 9am – 5pm eastern.
Email AccountsReceivable@PureHD.com requesting invoices and statements.
PureHD accepts payment via ACH, check, and credit card. Reach out to AccountsReceivable@PureHD.com to arrange your preferred mode of payment. Admin fees may be applied for credit card payments.
ACH payments are available. Reach out to AccountsReceivable@PureHD.com to arrange your preferred mode of payment.
