CUSTOMER CARE ASSOCIATE
The role of a Customer Care Associate is to deliver customer facing technical support to PureHD’s High-Definition Commercial Free-To-Guest (HD-FTG) video systems pursuant to the
PureHD is a small privately held and operated business, established in 2009. Tom Pullen, PureHD’s CEO, has built a business based on integrity. Integrity means doing the right thing for employees, customers, and stakeholders. We’ve nurtured an open and inclusive workplace environment. We cherish and promote a work / life balance for all teammates. This means providing challenging work tasks and projects combined with the flexibility to achieve our goals including our personal, family and life goals. Each employee can make a difference to our customers’ service experience through direct engagement and by having been empowered by management to satisfy customers. PureHD offers competitive competition, and a full suite of employee benefits including health insurance, 401(k) and paid vacation and sick time.
Enjoy and enable a customer focused company vision. We embrace open and ethical business practices that earn our customers’ trust.
Lead technology change. We bring innovation and excitement to in room entertainment services.
Display the highest degree of honesty and integrity in their dealings with colleagues, customers and partners.
Work hard but enjoy a balanced lifestyle.
Have a sense of humor and positive outlook.
The role of a Customer Care Associate is to deliver customer facing technical support to PureHD’s High-Definition Commercial Free-To-Guest (HD-FTG) video systems pursuant to the