CUSTOMER CARE ASSOCIATE
The role of a Customer Care Associate is to deliver customer facing technical support to PureHD’s High-Definition Commercial Free-To-Guest (HD-FTG) video systems pursuant to the support specifications outlined in each contractual agreement. This includes, but is not limited to, customer interfacing, channel restoration, ISP interfacing, technical diagnosis, and appropriate escalation. Position is designed as an […]
Elevating Hospitality: A Look into Hotel Travelers’ In-Room Entertainment Preferences
In the ever-evolving landscape of hospitality, the guest experience is at the forefront of every hotelier’s mind. From luxurious amenities to personalized services, the quest to exceed guest expectations continues to drive innovation within the industry. Among the many facets that contribute to an unforgettable stay, in-room entertainment preferences have emerged as a significant focal […]
PureHD Rebrands Under New Chief Marketing Officer
SUDBURY, Mass., June 22, 2023 — PureHD, a leading provider of DISH entertainment services to hotels nationwide, announces the appointment of Craig Snelgrove as Chief Marketing Officer. In this role, Snelgrove will be leading the implementation of PureHD’s corporate growth strategies, continued expansion of business development initiatives, strategic marketing investments, and further advancement of existing partner and brand relationships. […]
Radisson Picks PureHD as a Preferred Interactive TV Vendor
Radisson Hotel Group America’s recently selected PureHD’s PureSTREAM as a preferred guest room interactive TV platform. PureSTREAM is a state-of-the-art linear and steaming guest entertainment platform which utilizes GoogleTV to deliver DISH Network television, thousands of streaming APP’s like Netflix, Disney+, HBOMax, and Showtime, as well as the ability to Chromecast and download from the […]
PureHD Management Consolidates Ownership – Charts Growth Path
PureHD is pleased to announce that its Founder and President Thomas Pullen has completed the acquisition of all outstanding shares held by third party investors. Thomas Pullen stated, “This acquisition will enable myself and the senior management team to be more streamlined and focused on growth opportunities for PureHD. Going forward, PureHD can develop medium […]
PureHD Selected as Preferred Vendor for Curator Hotel Collection
PureHD announced today that it has been selected as the preferred vendor for Free-to-Guest (FTG) HDTV programming for Curator Hotel & Resort Collection’s member hotels. Curator’s goal is to help independent hotels thrive, positioning the collection, partners, vendors and their leadership as industry experts and resources for the independent hotel owner, operator, and partner. Curator’s […]
PureHD is First Hospitality Integrator in Canada to Offer Bell TV
PureHD and Bell Satellite TV have signed a master Systems Integrator Agency Agreement, enabling PureHD to deliver contracted satellite television services to the Canadian commercial marketplace. PureHD is the first commercial hospitality technology integrator in Canada to offer Bell Satellite. The agreement gives PureHD the ability to deliver Bell’s state of the art headend satellite […]